Privacy Policy

Last updated: 11 October 2026

This policy explains what personal data FOP Holobor Tetiana Mykhailivna (Sadovyi 6/13, Berezan, Brovary district, Kyiv region, 07541, Ukraine), the owner of RayTask, collects through the RayTask app and raytask.com, and what we do with it. We are the controller of this data. Contact: [email protected].

1. Your photos stay on your Mac

RayTask reads, copies, organises and analyses your photos and videos on your computer. We never receive your photos, file names, folder paths, metadata, face data or analysis results. Face detection and grouping run on your Mac, and their results are stored only in RayTask's local database on your Mac. You can delete them in the app or by deleting the app's data.

2. What we collect

• Website. Our hosting and network providers process technical data of each request (IP address, browser, requested page, time) to deliver the site and protect it. We do not use advertising cookies.
• Update checks. The app asks raytask.com whether a newer version exists. The request reveals your IP address, app version and platform.
• Account and licence (paid use). When you sign in we receive your email address, name and account ID from the sign-in provider (for example Google). To activate and check the licence we store an installation ID, a one-way hash of your Mac's hardware ID, the licence status and the times of checks.
• Purchases. Payments are processed by our online reseller (merchant of record). We receive your email, country, the product, the price and the order or subscription status. We never see your full card details.
• Usage statistics, only if you turn them on. RayTask can send anonymous usage events (for example "import completed", "people view opened") with an installation ID, app version and macOS version. They contain no photos, file names, paths, face data or search text. This is off unless you choose to switch it on, and you can switch it off at any time in Settings.
• Support. If you email us we keep the conversation and anything you choose to send, such as a diagnostic file.

3. Why and on what legal basis

• To provide the app, updates, licence checks and purchases (performance of our contract with you).
• To keep the website and licence system secure and to prevent abuse of the licence (our legitimate interests).
• To improve RayTask with usage statistics (your consent, which you can withdraw at any time).
• To keep accounting and tax records (legal obligation).

4. Who processes data for us

Hosting (Hetzner, Germany), network and security (Cloudflare), the licence database (Supabase), usage statistics if enabled (PostHog, EU region), sign-in (Google) and our payment reseller. They process data on our instructions or as independent controllers for their own part (the reseller and the sign-in provider). Some of them may process data outside the EU/EEA under appropriate safeguards such as the EU Standard Contractual Clauses.

5. How long we keep it

• Server logs: up to 30 days.
• Account and licence data: while your account exists, then up to 12 months.
• Purchase records: as long as tax law requires.
• Usage statistics: up to 24 months.

6. Your rights

You can ask for access to your data, correction, deletion, restriction, data portability, and object to processing based on legitimate interests. You can withdraw consent at any time. Write to [email protected]. You may also complain to a data protection authority, in particular in the country where you live.

7. Children

RayTask is a professional tool and is not directed at children under 16. Photographers who process photos of children are responsible for the consents that the law requires (see our Terms, section 6).

8. Changes

We will update this policy when our data practices change. The date at the top shows the latest version.